Warranty Information

Warranty Information

Ernie Ball, Inc. (hereafter “EB”) warrants for one (1) year from date of purchase by the initial retail purchaser that this product shall be free from defects in material and workmanship. Any material or workmanship determined defective by EB within the one (1) year term shall be repaired or replaced without charge for parts and labor provided the unit is returned, transportation costs prepaid, to Ernie Ball, Inc., 151 Suburban Road, San Luis Obispo, CA 93401, or to such other service facility authorized by EB. EB will pay shipping costs to return the unit to its owner.

This warranty does not cover damage caused by accident, misuse, abuse, neglect, unauthorized or improperly performed repairs or alterations, and/or wear and tear occasioned by use of the product, and does not include any expense for inconvenience or loss of use while the product is being repaired or replaced.

Warranty valid only in country of purchase. 

EB expressly disclaims any liability for consequential damages arising from the sale, use, or inability to use the product. Any warranty implied by law, including any warranty of merchantability or fitness, is expressly limited to the one (1) year warranty term. The foregoing statements of warranty are exclusive and in lieu of all other remedies.

Please complete the attached registration card or register online to be sure you receive the full benefits of your warranty.